Terms of Service

Overview

This website and the services provided through it are provided and operated by FieldDone, a division of Storyopolis Ventures LLC. Throughout the site, the terms "we", "us" and "our" refer to FieldDone. FieldDone offers this website, including all information, tools, downloadable files, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing services and products from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website and services provided through it. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current Website and related service offerings shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 1 - Website usage terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services. In the event that your services are terminated for a breach or violation of the Terms, you will not be entitled to any full or partial refund.

Section 2 - General conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any content on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 - Limited license

Your subscription to or purchase of our product entitles you to use our Website to create and/or use checklists and templates for your inspections only. Your license to use our Website content, checklists and templates is limited to:

1. The term of your purchase or subscription. Unless a different period is stated at the time of purchase, a single-purchase checklist may be used for ninety (90) calendar days from the date of purchase.
2. Inspections of vehicles or assets that you, or the business you represent, are considering buying, or already own or operate. Using a single-purchase checklist to provide paid inspection services to unrelated customers is outside the scope of this license. Inspection professionals should contact us about a professional plan.
3. Each checklist license covers up to twelve (12) vehicles or assets of the type the checklist is designed for. Purchasing the same checklist again adds twelve (12) more. Subscription plans may set a different limit, as stated in the plan.

You are not permitted to reproduce, copy, or share uncompleted checklist or template content from our Website for the purpose of offering checklists, creating checklists, or replicating checklists outside the scope of your subscription or purchase.

Section 4 - Accuracy, completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 5 - Modifications to the service and prices

Prices for our products and services are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Section 6 - Products or services

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 7 - Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors without prior agreement or authorization.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For details on refunds, see Section 16 and our Refund Policy.

Section 8 - Optional tools

We may provide you with access to third-party tools and services over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools or services offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 9 - Third-party links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Section 10 - User comments, feedback and other submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service. We may remove such content from our Website and social media pages and accounts.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 11 - Reuse rights for forms and checklists

When using our Website, tools, and services, you may create, or request that we create on your behalf, certain forms, checklists, or templates. During the term that you have registered and agreed to use our Website, you may use these forms and checklists to enter, display, share, and communicate specific information. The information and data that you enter into these forms, checklists, and templates shall remain your exclusive property. We retain the rights to adapt, reuse, and resell the forms, checklists, and templates that we have created for your use during your term of service with our Website. Use of our Website or services to create forms, checklists, or templates does not grant you the right to reuse, resell, adapt, or transfer those forms, checklists, or templates without the information, data, or content that you have entered into them on our Website.

We retain the right to use entered data in anonymous, combined, and aggregated formats for the purposes of analysis, research and development, and the creation of benchmark data.

Section 12 - Personal information

Your submission of personal information through our website is governed by our Privacy Policy.

Section 13 - Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 14 - Prohibited uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 15 - Marketing and promotional use of customer work

Unless explicitly requested by you in writing, you grant us the right to include your Company name among samples of our products and services and display such samples on our Websites, social media channels, and advertisements.

Section 16 - Refunds and transfers

Our single-purchase products are non-refundable and non-returnable after they are purchased. Our single-purchase products are non-transferable.

Our subscription products may be canceled at any time for any reason. Upon cancellation, your subscription will remain in effect through the end of the subscription period for which you have paid. For example, if you've purchased a monthly subscription, your subscription will end at the end of the 30-day period before your monthly subscription is scheduled to renew. We are not able to issue prorated refunds for the remainder of your paid subscription period.

Set-up fees, form or checklist creation fees are not refundable.

Section 17 - Artificial intelligence accuracy disclaimer

Some of the Services provided through our Website may utilize experimental, probabilistic artificial intelligence, machine learning, and automation technologies ("AI Features"). These Services utilize artificial intelligence, machine learning, and data aggregation technologies to generate automated responses and text-to-speech ("TTS") content (collectively, "AI Outputs"). All AI Outputs are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, regarding the accuracy, completeness, or reliability of any aggregated data or generated audio. User acknowledges that AI Outputs may contain inaccuracies, omissions, or algorithmic errors. Some jurisdictions do not allow the exclusion of certain implied warranties. If you are using the Services as an individual consumer (B2C), these exclusions apply to you only to the maximum extent permitted by the applicable laws of your jurisdiction.

Section 18 - Inspection and safety disclaimer

Our Website and products provide guides, checklists, and reference information that may support a range of business decisions, including but not limited to vehicle, equipment, and asset purchases; staffing, operational, and customer service decisions; and specific work site application decisions. Our Website and products are not substitutes for professional inspections, evaluations, or the direct supervision of business operations. We make no guarantees expressed or implied about the condition, serviceability, value, or safety of the vehicles or assets that our Website and products are used to inspect or evaluate. The user assumes any and all risk associated with conducting inspections or assessments of any assets, vehicles, or equipment using FieldDone's Website and products.

We are not responsible for nor do we engage in providing inspections of any vehicles or business assets. The user of our products and services acknowledges that we bear no responsibility for any and all personal injuries, vehicle damage, asset damage, or third-party property damage that may occur during or after any inspection regardless of whether our Website, products, or services have been involved in conducting any part of that inspection.

The user who purchases our services is solely responsible for any injuries or damages that may occur to recipients with whom they share our Website content, products, or services.

Mechanics and inspectors who subscribe to our Website, or whom we put in touch with buyers, are independent businesses. They are not employees, agents or contractors of FieldDone. We do not guarantee their availability, qualifications or work, and any arrangement for an inspection, including its price, timing and payment, is solely between the buyer and the inspector.

Section 19 - User responsibility and verification

The Services provided through our Website may use AI Features, automated voice generation, and human content manipulation. The User agrees and acknowledges that the AI Features are intended solely to assist human decision-making and are not a substitute for human judgement. User bears sole responsibility for independently reviewing, validating, and verifying the accuracy, safety, and legal compliance of any output, recommendation, or action proposed by the AI Features before relying upon, executing, or publishing it. The User is responsible for reviewing any and all content processed by us to assure accuracy, clarity, and completeness. We explicitly disclaim all liability for any business losses, operational disruptions, legal non-compliance, or damages resulting from User's failure to maintain a human-in-the-loop review process.

AI Outputs are intended solely to assist User and are not a substitute for professional judgment or independent verification. User bears sole responsibility for reviewing, validating, and verifying the accuracy and appropriateness of any aggregated data response or TTS content before relying on it, publishing it, or broadcasting it to third parties. We explicitly disclaim all liability for any business losses, operational disruptions, legal non-compliance, or damages resulting from User's failure to maintain a human-in-the-loop review of AI Outputs.

Services provided through this Website may include reference information and data that is gathered from publicly available and privately consulted third-party sources. This reference information and guidance is intended solely to assist User and are never a substitute for professional judgement or independent verification. User bears sole responsibility for reviewing, validating, and verifying the accuracy and appropriateness of any reference information before relying on it, making decisions based upon it, or sharing it with third-parties. We explicitly disclaim all liability for any business losses, operational disruptions, legal non-compliance, or damages resulting from User's failure to maintain a human-in-the-loop review of outputs from our Website.

Section 20 - Autonomous actions and agent deployment

To the extent the Services allow User to deploy automated or autonomous AI agents ("AI Agents") to execute tasks, send communications, interact with third-party software, or modify data, User is solely responsible for determining the scope of authority, content accessed, accuracy and completeness of reference content, permissions, configurations, and system access granted to such AI Agents. User explicitly agrees that all actions, omissions, commitments, and transactions executed by the AI Agents are legally binding upon the User, as if performed directly by an authorized human representative of the User. We shall have no liability for unauthorized, erratic, or erroneous actions taken by AI Agents due to User configuration, reference content or source content provision, system prompt injection, or malicious third-party manipulation.

The User understands and acknowledges that we have informed the user that AI Agents used to provide our services are unable to accurately a) read, interpret, and generate responses based on data or information provided in any table or spreadsheet format, b) read, interpret, and generate responses based on information provided as images, photographs, maps, diagrams, or graphics, c) read, interpret, and generate responses based on scripts other than Roman script or Roman alphabet (i.e. English, Spanish, or similar Western languages).

To the extent the Services aggregate customer information or generate TTS content, User warrants that: (a) User possesses all necessary rights, consents, and permissions to input such customer data into the AI engine; and (b) User will not use the TTS features to mimic copyrighted audio, clone voices without explicit authorization, or generate defamatory, deceptive, or misleading content (including deepfakes). User agrees that all actions, prompts, and content generation requests initiated by its authorized accounts are legally binding upon the User. We shall have no liability for privacy violations or intellectual property infringement arising from data provided by the User or audio generated at the User's direction.

Section 21 - Third-party AI engine disclaimers

User acknowledges that the Services may integrate, embed, or rely upon foundational models, APIs, and cloud infrastructure provided by third-party artificial intelligence providers (e.g., OpenAI, Anthropic, Google, Microsoft, Elevenlabs, Cloudflare or AWS) ("Third-Party AI Providers"). We do not own, control, or directly maintain these third-party systems. We explicitly disclaim any liability for infrastructure outages, performance degradation, data breaches, model deprecations, or sudden behavioral changes caused entirely by Third-Party AI Providers. User agrees to abide by any relevant acceptable use policies dictated by such Third-Party AI Providers as surfaced within the platform.

Section 22 - Limitation of liability and exclusion of damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FIELDDONE, ITS PARENT COMPANY, ITS AFFILIATES, ITS LICENSORS, ITS EMPLOYEES, DIRECTORS, CONTRACTORS, SUPPLIERS, BE LIABLE FOR ANY DIRECT OR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COVER, OR CONSEQUENTIAL INJURY, LOSS, CLAIM, OR DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR SAVINGS) ARISING OUT OF OR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE, THESE PRODUCTS AND SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE PRODUCTS AND SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL BE STRICTLY LIMITED TO THE LESSER OF: (A) THE TOTAL FEES ACTUALLY PAID BY USER TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE LIABILITY IN THE TWELVE (12) MONTHS PRECEDING THE INCIDENT, OR (B) ONE HUNDRED DOLLARS ($100.00).

Section 23 - Disclaimer of warranties

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall FieldDone, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 24 - Indemnification

You agree to indemnify, defend and hold harmless FieldDone and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Section 25 - Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 26 - Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site and cease using our services.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Section 27 - Entire agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 28 - Governing law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Virginia, United States.

Section 29 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 30 - Contact information

Questions about the Terms of Service should be sent to us at support@fielddone.com

FieldDone, c/o Storyopolis Ventures LLC, 66 Flagler St, Suite 900-3732, Miami, FL 33130